Privacy policy

Effective Date: 19/08/2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms, please do not use the site.

1. Information We Collect
   We may collect personal and non-personal information in various ways, including:
   • Personal Information: Name, email address, phone number, mailing address, or other information you voluntarily submit through forms or registrations.
   • Non-Personal Information: Browser type, IP address, device type, referring URLs, pages viewed, and the date/time of your visit, typically collected through cookies or analytics tools.
2. How We Use Your Information
   We may use the information we collect from you to:
   • Operate and improve our website
   • Respond to inquiries and customer service requests
   • Send occasional emails or updates (if you opted in)
   • Monitor usage trends and analyze site traffic
   • Ensure the security and functionality of our services
3. Sharing Your Information
   We do not sell or rent your personal information. We may share your data with trusted third parties only in the following cases:
   • Service Providers: Companies that help us operate the website, such as hosting or analytics tools.
   • Legal Requirements: If required by law, or if we believe disclosure is necessary to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
   Our website may use cookies and similar technologies to:
   • Store your preferences
   • Measure site performance
   • Personalize your experience
   You can control cookie settings through your browser at any time.
5. Data Retention
   We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Data Security
   We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is 100% secure.
7. Your Rights and Choices
   Depending on your location, you may have certain rights, such as:
   • The right to access, update, or delete your personal data
   • The right to withdraw consent (where applicable)
   • The right to object to data processing
   To exercise any of these rights, please contact us at hello@genum.ai.
8. Third-Party Links
   Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
   We do not knowingly collect personal information from children under the age of 13. If we learn that we have done so, we will take steps to delete that information.
10. Changes to This Policy
    We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:
    Email: hello@genum.ai
    Mailing Address: rockIT.consulting GmbH, Ingersheimer Straße 12 4th floor, 70499 Stuttgart
    
    
    
    

Google API Services User Data Policy

Genum Mailops' use of information received from Google APIs will adhere to the
Google API Services User Data Policy, including the Limited Use requirements.

What we access. With your authorization, the application accesses the primary email address of your Google Account (openid, .../auth/userinfo.email) and the events of your primary Google Calendar (.../auth/calendar.events).

How we use it. The email address is used once, when a calendar is connected, to
verify that the Google account you authorize is the same address as the mailbox
being connected. Calendar events are read to display your calendar inside the
application, and are created, updated or deleted when you make those changes in the application or answer a meeting invitation received by email. This data is never used to train, fine-tune or improve any machine learning or artificial intelligence model, and is never used for advertising or profiling.

What we share. We do not sell Google user data and do not share it with data
brokers, advertisers or any third-party AI service. It is processed on infrastructure operated by us and by our hosting providers acting on our instructions, and is disclosed to no other party except where required by law.

How we protect it. Data is transmitted over TLS. Access and refresh tokens are
encrypted at rest in our database. Access to a calendar is limited to users who have been explicitly granted access to the corresponding mailbox, and is checked on every request.

Retention and deletion. Calendar events are not stored by the application: they are retrieved from Google and displayed. Access and refresh tokens are retained only while the calendar connection exists. When you disconnect the calendar, or when the mailbox or the workspace is deleted, the grant is revoked with Google and the stored tokens are deleted. You can also revoke access at any time at
https://myaccount.google.com/permissions.